ERP Success
Starts Here
Fact-based decisions. Faster clarity. Lower risk.
A New ERP Starts
With the Right Requirements
Know what you need before vendors tell you what they sell.
Fixing a Challenged ERP
5 Core Causes of Failure, Fixed
An independent view of what is really wrong and what to do next
Keeping the
Lights on
Reduce ERP Risk. Improve performance. No replacement needed.
Tools. People. Process.
Results.
Independent advisors with no vendor relationships amd no conflicts of interest.
● No vendor quotas. No reseller bias. No conflicts of interest.
INDEPENDENT ERP ADVISORY
Your ERP Decision Deserves
Independent Advice.
We work for the buyer, not the ERP vendor or implementation partner. Whether you are choosing a new ERP, rescuing a project in trouble, or improving the system you already have, HandsFree ERP gives you the facts before the commitment.
100+ years combined ERP experience | Evidence-driven diagnostics | Faster clarity
What is happening with your ERP?
1
We are choosing a new ERP
Avoid the wrong system, partner, budget, and plan.
2
Our ERP project is in trouble
Identify what is failing and what needs to change.
3
Our ERP is hurting the business
Stabilize operations without forcing a replacement.
4
We are live but not getting value
Fix reporting, data, adoption, and workarounds.
Start with your situation
You do not need another
generic ERP conversation.
Choose the challenge that sounds most like yours. We will help you determine the safest next decision.
01
We Need a New ERP
What if we choose wrong and spend millions correcting the decision later? Clarify requirements, compare realistic fit, validate budget, and select the right partner before you commit.
02
Our ERP Project Is Struggling
How do we stop this from going further off track? Identify root causes, stabilize the project, and give leadership a credible, honest recovery path.
03
We Cannot Replace ERP Yet
How do we stop the bleeding without creating more disruption? Improve data, processes, reporting, and controls, buying time for a better next decision.
04
ERP Is Live But Not Delivering
We spent the money. Why are teams still working around the system? Recover value through optimization, process alignment, and data improvement.
Common warning signs
Buyers usually find us when something already feels wrong.
The ERP budget keeps increasing without clear explanation.
Data migration is late, incomplete, or producing unreliable results.
The configured system does not resemble the original demo or requirements.
The implementation partner says everything is on track but users disagree.
Reporting cannot be trusted. Leadership is making decisions on guesswork.
Leadership is unsure whether to delay or proceed with go-live.
Business requirements were never fully documented before configuration began.
Users still depend on Excel spreadsheets and manual workarounds.
AI is being added before the ERP and data foundation problems are resolved.
How HandsFree ERP works
Independent facts before expensive commitments.
We examine your specific situation and give leadership the clarity needed to decide confidently, not based on what a vendor or partner wants you to hear.
01
Diagnose
We examine your requirements, ERP fit, data quality, project governance, partner performance, integrations, testing approach, resource capacity, and risk exposure. We build a complete picture of where things actually stand.
02
Decide
We help leadership determine the right path forward: continue, pause,, rescuing, optimizing, reimplementing, or replacing. Every recommendation is based on what we find, not opinion.
03
Act
You receive a prioritized action roadmap, clear ownership model, realistic cost view, and board-ready recommendations, everything needed to act with confidence.
Our services
Built for the situation you are actually in.
Planning a new ERP
Know what you need before vendors tell you what they sell.
Start with structured, documented requirements and objective fit analysis before any demos, RFPs, or vendor selection commitments.
What you receive
Structured business requirements documentation
Vendor-neutral ERP fit-gap comparison
ROM budget and implementation timeline validation
Demo scripts tailored to your actual business
Partner selection and implementation risk review
Executive decision summary
ERP project rescue
Find out what is failing before more time and money disappear.
A troubled project needs an independent assessment, not another status report from the same partner causing the problem.
Questions we answer
What is actually causing the project to fail?
Can the current ERP and partner still succeed?
Should go-live proceed, pause, or be moved?
What must be fixed immediately?
What will recovery realistically cost?
What does leadership need to tell the board?
Stabilize before replacing
Improve performance without forcing an ERP replacement.
Create breathing room by fixing the data, process, and control issues causing daily operational pain, while building a foundation for the next decision.
Possible focus areas
Targeted data cleanup and governance
Reporting and business visibility improvement
Process stabilization and control improvements
Integration and application rationalization
Manual workaround reduction
Focused automation and AI opportunity assessment
Post-go-live optimization
Your ERP can be technically live and still fail the business.
We identify exactly why expected value never appeared and create a practical recovery roadmap so the investment the business made can finally pay off.
Typical symptoms we resolve
Teams still rely on spreadsheets after go-live
Reporting remains slow, incomplete, or unreliable
Financial close cycles did not improve
Users say the old system worked better
Integrations require constant manual intervention
The original business case was never achieved
Facts over opinions
ERP decisions should be based on facts.
Examples of outcomes from HandsFree ERP engagements.
$4.2M
ERP overbuy avoided
Independent requirements and fit analysis helped a CFO avoid unnecessary ERP cost and complexity before any contracts were signed.
Go-Live
Meltdown prevented
Data integrity and operational readiness issues were identified before a Business Central go-live became an operational crisis.
Halted
Risky AI pilot stopped
An AI initiative was paused before it amplified broken processes and unreliable ERP data at enterprise scale.
ERP insights
Learn from the problem you are facing now.
Practical perspectives on ERP selection, rescue, and optimization, written for people responsible for making these decisions work.
Video
The Cost of Getting ERP or AI Wrong
Why ERP and AI projects can look successful on paper and still fail operationally, and what the hidden cost of a wrong decision actually looks like.
Video
ERP Discover: Structured Requirements Before You Talk to Vendors
See how documenting requirements before vendor conversations dramatically improves ERP selection outcomes and reduces negotiation risk.
case study
Business Central Recovery: How Early Intervention Prevented Failure
A detailed walkthrough of how identifying data and configuration issues before go-live saved a mid-market company from an operational crisis.
Video
AI Agents in ERP: Value or Distraction?
Understanding when AI genuinely adds value to ERP operations, and when adding AI before fixing the foundation will make every problem worse.
Guide
ERP Decision Guide: The Real Cost of Getting It Wrong
Explore the financial, operational, and leadership impact of poor ERP decisions, and what independent advisory changes about the outcome.
Video
ERP Recovery Guide: Core Causes of Implementation Failure
The patterns behind most ERP project failures, and the specific steps that create a path to recovery without starting over.
Why HandsFree ERP
Your ERP vendor explains what its software can do.
We determine whether it is right for your business.
HandsFree ERP is an independent advisory firm with no software vendor relationships, no reseller agreements, and no financial incentive to recommend any particular ERP product. Every recommendation is based on what we find, not on commission.
Independent
No software quota. No reseller bias. No incentive to push one product over another.
Fact-Based
Requirements, fit-gap analysis, data diagnostics, and risk findings support every recommendation.
Experienced
More than 100 years of combined ERP, data, and business-process experience across our team.
Executive-Ready
Clear decisions, financial impact, priority actions, and board-ready recommendations.
PJ
KH
"We have seen what happens when companies rely on their ERP vendor or implementation partner for honest advice. We built HandsFree ERP to be the firm buyers can actually trust, before, during, and after the decision."
HandsFree ERP Advisory Team
Common questions
What buyers need to know.
What does HandsFree ERP actually do?
HandsFree ERP provides independent ERP advisory for companies selecting a new system, rescuing a troubled implementation, or recovering value from an ERP that is not delivering. We work for the buyer, not for ERP vendors or implementation partners. There are no software sales commissions involved in any recommendation we make.
Is HandsFree ERP affiliated with any ERP vendor or implementation partner?
No. HandsFree ERP has no software vendor quotas, no reseller agreements, and no financial relationship with any ERP product. This independence is the foundation of everything we do. It is what allows us to give buyers honest assessments rather than guided ones.
Which ERP systems does HandsFree ERP advise on?
We advise across all major ERP platforms including Microsoft Dynamics 365, Business Central, SAP, Oracle, NetSuite, Epicor, Infor, and others. Our independence means we evaluate fit for what you actually need, not for what we sell.
How do I know if my ERP project needs a rescue assessment?
Common signals include: the partner says the project is on track but users feel otherwise; the budget is increasing without clear justification; data migration is problematic; the configured system does not match what was demoed; or leadership is genuinely unsure whether to proceed with go-live. If any of these sound familiar, an independent assessment is warranted. The cost of waiting is usually far greater.
What is the difference between ERP stabilization and ERP replacement?
ERP stabilization means improving the performance of the system you already have, fixing data quality, reporting, processes, and controls, without forcing a full replacement. Replacement is expensive, risky, and disruptive. Stabilization creates breathing room that makes the next decision, when it comes, significantly safer.
How does HandsFree ERP approach AI in the context of ERP?
AI in ERP only works when the underlying data, processes, and system configuration are sound. Adding AI agents on top of broken ERP data or unstable processes amplifies problems rather than solving them. We assess AI readiness as part of every ERP engagement and provide an AI Agent Opportunity Snapshot to identify where automation can genuinely deliver value versus where it would create risk.
Not sure where to start?
Tell us what is going wrong.
We will help you determine whether the right next step is ERP selection, rescue, stabilization, optimization, data work, or a focused AI opportunity assessment. No obligation, no pitch.
